Shipping Policy

At Health Pavilion, we’re committed to delivering your wellness products quickly, safely, and with full transparency.

Shipping Coverage

We currently ship within the United States only. We’re working to expand to international destinations in the future.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order ships, you’ll receive a confirmation email with tracking details.

During high-demand periods, processing may take a little longer — we’ll notify you by email if there’s any delay.

Estimated Delivery

Standard Shipping: 5–10 business days after dispatch

For remote locations or during high-volume periods, delivery may take up to 14–21 business days. Delivery times can also be affected by holidays, carrier delays, or weather conditions.

Shipping Costs

Flat rate: $8.95 on every order

For heavier packages, additional shipping fees may apply. Any extra charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you’ll receive a tracking number by email. Please allow 2–3 days for tracking updates to appear. You can use the link in your email to follow your order anytime.

Delivery Issues & Delays

While we work with trusted carriers, occasional delays can happen due to weather, carrier disruptions, or high demand. If your order is affected, our support team will reach out and help resolve the issue.

Incorrect Address

Please double-check your shipping address before placing your order. Health Pavilion is not responsible for orders delivered to an incorrect address provided at checkout. If a package is returned due to address errors, additional shipping fees may apply to resend it.

Contact Us

Have a question about your order? Reach us at naturespavilion@gmail.com

We’ll get back to you within 1–2 business days.